Refunds will be processed within 7 to 14 days and will be credited through cashfree link received on your mobile.Įxceptions: Please note that products purchased on clearance sales or special deals are not eligible for return or exchange, except in the case of manufacturing defects. Refund Timeline: Once we receive the returned product and verify its condition, we will initiate the refund process.

No extra fee is applicable for returning or exchanging in case of genuine issues. They will guide you through the necessary steps and provide you with the required information. Return Process: To initiate a return or exchange, please contact our customer service team (details below) through the provided channels. Please contact our customer service within the specified timeframe to initiate the return or exchange process. The product should be in its original condition, including tags and packaging. Contact our customer service within the specified timeframe for assistance with the exchange process.įootwear and Apparel (Outerwear only): We gladly accept returns and exchanges for footwear and outerwear apparel. Please ensure that the bra is in its original condition and packaging. Therefore, we offer exchanges for bras in case of size-related issues. We encourage you to carefully select the size and style before making a purchase.īras: We understand that finding the perfect fit is crucial. Panties: We regret to inform you that we do not accept returns or exchanges for panties due to hygiene reasons.

To streamline our support process and ensure that we can address any concerns you may have, we kindly request that you retain proof of certain transactions, such as reverse pickup slips or pictures of your packages. You may request a return or exchange for a product purchased from D’chica within one week (7 days) from the date of delivery. Please review our return and refund policy below: We strive to provide the best customer service and satisfaction.

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